How to contact support
The fastest way to reach a real human at Vaults.lol.
Last updated
Telegram is fastest
Open t.me/vaultslol. Send your question. A real human replies, usually within a few hours, always within 24.
Email works too
You can also email vaults@europe.com. Click the address on the support page at vaults.lol/support to copy it. Telegram is usually faster, but both land with the same team.
Support page
Or visit vaults.lol/support. The Telegram button and the email address are right there with everything you need.
What to include
Your username, a short description of the issue, and screenshots if anything is broken visually. The more context the faster we fix it.
Related articles
- Account and SecurityCan you copy Vaults.lol features and design?Vaults.lol's position on copied code, dashboard design, badges, written content, branding and misleading lookalikes.
- Account and SecurityHow to change your username on Vaults.lolUsernames can't be edited. The safe path is: upgrade first, then make a new account, or delete the old one first.
- Account and SecurityHow to change your display nameUpdate the big name that shows above your username.
- Account and SecurityHow to set up two factor authenticationAdd an authenticator app code to your sign in flow.