Troubleshooting
My changes are not saving
Usually a network blip or an unsaved tab.
Last updated
Hit save
Most Customize blocks have a Save button. Make sure you click it. The live preview updates before save, but the change does not persist until saved.
Refresh and re check
If you saved and the change still does not stick, hard refresh the dashboard. Sometimes a flaky network call gets swallowed.
Sign out and back in
If a save keeps failing, sign out from Settings, sign back in, then try again. This refreshes your auth token.
Related articles
- TroubleshootingMy profile is not loadingThe two most likely causes and how to fix each.
- TroubleshootingMy music is not playingAlmost always one of two things.
- TroubleshootingMy video background is not showingThree things to check before reporting it.
- TroubleshootingMy analytics are not updatingWhy your view count might look frozen for a few minutes.
