Troubleshooting
My analytics are not updating
Why your view count might look frozen for a few minutes.
Last updated
Analytics update every few minutes
Profile views and link clicks roll up on a short interval. New activity in the last few minutes might not show yet. Wait five minutes and refresh.
Your own visits don't count
Visits while signed into your own dashboard are filtered. Open your profile in incognito or from a different device to test.
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